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Survey to gauge community satisfaction

News Article Date: 
Tuesday, 16 February 2021

Warrnambool City Council will again be participating in the annual Community Satisfaction Survey undertaken on behalf of Local Government Victoria.


The survey has been designed to assess the performance of Council across a range of measures to identify ways to provide improvement or more effective service delivery to residents.


During February a number of Warrnambool households will be contacted by independent market research agency, National Field Services.


National Field Services has been commissioned to conduct the community satisfaction survey on behalf of the council. 


Similar surveys will be undertaken across Victorian councils in the coming months.


The survey will involve interviews conducted among a representative sample of residents.


We appreciate you taking the time to assist us with your valuable feedback.


Please be assured that your details and individual responses are confidential. Only the overall results are shared with the Council.

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