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Freedom of Information & Privacy

Freedom of Information

The Freedom of Information Act provides the opportunity for public access to certain Council documents. The Act establishes a legally enforceable right for the community to access information in document form held by Council.

Requests for access of information under the Freedom of Information Act should be made in writing specifying the information required.

Application costs

The application fee of $30.10 is fixed and non-refundable. The only exception is for people suffering hardship.

If you would like us to consider reducing or waiving the fee, include evidence the fee would cause you financial hardship.

Access costs

Access charges relate to the costs incurred in granting access to the documents you have requested. An indication of the costs you may incur are outlined below.


  • search charges -$22.50 per hour or part of an hour
  • supervision or inspection charges -$22.50 per hour to be calculated per quarter hour or part of a quarter hour
  • photocopying charges $0.20 per black and white A4 page (other charges apply for documents larger than A4 or reproduced in colour)
  • providing access in a form other than photocopying - the reasonable costs incurred by us in providing the copy
  • charge for listening or viewing a tape - the reasonable costs incurred by us in making arrangements to listen or to view (supervision charges also apply)
  • charge for making a written transcript out of a tape -the reasonable costs incurred by us in providing a written transcript.

All fees and charges are exempt from GST.

For full details including how to submit an application view the FOI website.

Privacy Statement

Warrnmambool City Council is committed to the responsible handling of all personal information in accordance with privacy legislation.

Warrnambool City Council provides a wide and diverse array of services to the local community for which it is required to gather relevant personal information. At times, Council may also collect information in accordance with the Victorian legislation including health and planning. It may also be necessary to collect personal information from you for the purposes of providing you with the services requested.

Council will not disclose personal information to any other party, except as required by law, without the express consent of the person providing the information.

If you require access to your personal information or if you have any questions please do not hesitate to contact;

Privacy and Freedom of Information Officer
Warrnambool City Council
PO Box 198
Phone 03 5559 4814
Email privacy [at] warrnambool [dot] vic [dot] gov [dot] au

For more information, please read Council's Privacy Policy

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