Site/service

Date and time information is current: June 26, 9am.

Information subject to change depending on advice from the Department of Health and Human Services.

Services not listed are operating as normal until further notice.

AquaZone

AquaZone will offer outdoor fitness classes from June 1.

Indoor pool, gym and indoor fitness classes reintroduced from June 22.
Access to the classes, gym and pool will be via a booking system to ensure compliance with directions from the Victorian Government COVID-19 restrictions.

Archie Graham Community Centre

Closed to the public.

For general enquiries about Council’s Ageing and Disability services including
- My Aged Care
- Regional Assessment Service
- Archie Graham programs and services
Phone: 5559 4920
Email: agccustserv [at] warrnambool [dot] vic [dot] gov [dot] au

Home Support Services will continue to be provided including:
- Meals on Wheels
- Personal Care
- Domestic Assistance
- Respite Care

For enquiries about these services, phone: 5559 4801

Civic Centre

Closed to the public.

Residents can resolve issues via phone or internet.

Tel: 5559 4800.

Email: contact [at] warrnambool [dot] vic [dot] gov [dot] au

Lodge an online request: www.warrnambool.vic.gov.au/lodge-request

Early Childhood Services

Kindergartens and childcare centres are open for now.

Childcare services are operating but there will be no excursions.

Events

Welcomes for Deakin University medical and international students cancelled. Tourism industry conference cancelled. TEDxWarrnambool postponed.

Those who have been fined or issued with an infringement ticket can apply to defer the payment. Applications are assessed against Council's hardship provisions. Click here to apply.

Flagstaff Hill/ Visitor Information Centre

The Visitor Information Centre (VIC) and Flagstaff Hill Maritime Village (FHMV) will re-open Saturday June 27 in line with the commencement of school holidays.

The VIC will operate with reduced opening hours (10am – 5pm) and the FHMV will be open during the day only.

The Evening Sound and Light Show will remain closed until further notice.

Significant planning has been undertaken to ensure that the re-opening the FHMV and VIC provides a safe, hygienic and secure site for staff, volunteers, visitors, and that all required public health and physical distancing measures are in place.

Both the VIC, Museum and some 42 buildings in the Village have undergone additional cleaning and a regime of further cleaning will occur throughout the day utilising existing staff and volunteers.

​A number of visitor information centres from neighbouring municipalities have recommenced operations including Apollo Bay, Port Campbell and centres in Glenelg and Moyne shires. 

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Gymnastics Centre

Closed to the public.

Library

Warrnambool Library is currently open with reduced hours and service.
 
For further information: www.crlc.vic.gov.au or 5559 4990

Lighthouse Theatre

All performances have been suspended  in line with the restrictions on mass gatherings.
Patrons should visit the Lighthouse Theatre website for the latest status of all upcoming performances and events. Where possible, events will be rescheduled. In accordance with the Ticketing Code of Practice, refunds will be made where a performance is cancelled.
The Box Office remains closed to in-person transactions, however is available via the phone (5559 4999) during our regular box office hours.

Meals on Wheels,

Home and Community Care Services

Domestic assistance - still operating.

Personal care - still operating.

Respite and care support - still operating but without excursions.

Home maintenance - mowing and pruning still operating, limited home modification work (eg building ramps, installing rails).

Meals on wheels - still operating.

Parks and Gardens

Normal maintenance schedule.

Saleyards (SWVLX)

Weekly sales and monthly store sales to continue while adhering to physical distancing and other rules. Please only attend if absolutely necessary and as long as your attendance in not in breach of physical distancing rules or any other advice from the Department of Health and Human Services.

The Archie Graham walking groups will recommence on:
 Monday 22 June 10am from on the deck out the front of the Surf Club
 Tuesday 23 June 4.30pm from out the front of Aquazone
 Friday 26 June 10am from out the front of Northpoint/Centro Shopping Centre
Volunteers will be available fifteen minutes before the walks to meet, greet and ensure group numbers don’t exceed the regulations. Newcomers welcome - please contact Clare Vaughan on 5559 4920 prior to joining the group.

The social cyclists will also resume group rides on Monday 22 June 10am from the bike shed in the Shipwreck Bay Holiday Park. Regular riders including those requiring bike hire are welcome. Please bring your own thermos and mug. Newcomers welcome - please contact Clare Vaughan on 5559 4920 prior to joining the group.

Everyone participating in a Heart Foundation walk and Social Cycling ride must:
 continue social distancing (keeping 1.5m distance from others)
 stay home if unwell (e.g. fever, cough, runny nose, sore throat etc)
 seek testing for any COVID-19 symptoms; report a positive test result 
 practice good hand hygiene and cover coughs and sneezes.

Participants are also encouraged to:

 download the COVIDSAFE app and use it at all times;
 get the annual flu (influenza) vaccination; and
 talk to their doctor about whether re-joining the walks at this stage is appropriate, particularly if participants with chronic health conditions.
All queries are to be directed to Clare Vaughan, on 5559 4920 or cvaughan [at] warrnambool [dot] vic [dot] gov [dot] au

Surfside Holiday Park

Park is open.

Communal facilities including toilets, showers and kitchens reopened on June 22.

All public toilets are being progressively re-opened from May 13.

Warrnambool Art Gallery

Warrnambool Stadium

No sporting competitions are taking place.

Waste Collection

Operating as normal.

Closed until further notice.
If you live in the West Warrnambool or Dennington area, West Warrnambool Neighbourhood House is providing an outreach service together with Lifeline and Warrnambool District Foodshare. For items such as food hampers, toiletries, blankets, warm clothes, books, puzzles, games and DVDs contact Jill on 0418 944 276 or jbourke [at] warrnambool [dot] vic [dot] gov [dot] au.