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City Assist

Contact Us


Opening hours: 8.30am – 5pm Mon-Fri
Phone: 1300 003 280 (local call) or (03) 5559 4800
Fax: (03) 5559 4900
Email: contact [at] warrnambool [dot] vic [dot] gov [dot] au

For urgent enquiries after hours, please contact (03) 5559 4800 and make the appropriate selection.

Contact us Online

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Visiting us in person

Warrnambool Civic Centre
25 Liebig Street
Warrnambool Vic 3280
Monday - Friday: 8.30am - 5pm

Postal address

Warrnambool City Council
PO Box 198
Warrnambool 3280

Trading address

25 Liebig Street
Victoria Australia 3280

National Relay Service

If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (NRS):

  • TTY users can phone 133677 then ask for 03 5559 4800 OR 1300 003 280.
  • Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5559 4800 OR 1300 003 280.
  • Internet relay users can connect to NRS on then ask for 03 5559 4800 OR 1300 003 280.

Warrnambool City Council has been awarded the Communication Access Symbol. This means we have met the standards that make our service communication accessible. We are committed to communicating effectively and respectively with customers who have communication difficulties, and we use strategies and resources to support successful communication.

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